Bridging cultural divides in Cuba © Nadia Dara Diskavets 2016

This morning, I held a Zoom call with one of my business partners, to discuss the promotion of one of our stars, ‘off cycle’. The discussion became heated on account of a difference of opinion with regard to the right methodology and timing, in spite of the fact that we both supported her elevation.

So I did my usual. I paused to think about why it was that we agreed on something fundamental, and yet couldn’t seem to…